Bambooya

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Certain types of items cannot be returned from personal care goods (such as safety razors). Only products which are wrongly shipped by Bambooya or damaged upon arrival can be returned. Unfortunately, we cannot accept returns on sale items or gift cards.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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