For shipping our orders we use Fietskoeriers.

The first and only bicycle delivery service that delivers throughout the Netherlands. 

Read more about them here >>

For orders that come from vendors that Fietskoeriers doesn't cycle we use DHL Parcel.

DHL Parcel has launched the GoGreen compensation program. 

GOGREEN is a carbon-neutral shipping option for customers of DHL.  With the GOGREEN optional service, all transport-related emissions of carbon dioxide are first calculated and then offset through external climate protection projects.

The carbon credits generated from external climate protection projects are managed by our in-house Carbon Management team. Carbon Management, all GOGREEN processes and the emissions-calculation methodology are verified annually by a third-party verifier, SGS.

Read more about DHL Parcels here.

We recommend you contact the Seller directly first from the Seller’s store page. You can then follow up your order and ask for any tracking information to help locate your order.

The response will be updated on your Account Setting > Seller Support Ticket and you will be notified by email. 

If you don’t receive a response within three business days, then please send an email with the order details to support@bluehouseworld.nl and we will do our best to resolve the issue as soon as possible.

This can vary based on the delivery method that the Seller has provided or that you have chosen, it also depends on your location, the Seller will have specified the shipping details on the Policy section on their shop page, including the handling time. 

We only ship within The Netherlands. 

We look forward to shipping throughout Europe in the near future!

Rates for sending your package by DHL Parcels within The Netherlands.