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How product is made
Each Scrunchie is hand sewn in a social institution. Materials come from donations or are sourced from local fabric retailers. We use only 100% GOTS-certified fabrics.
It can be washed at 30 ° C or by hand. Please do not tumble dry!
Size Chart
The Scrunchie comes in three sizes –
Colourunchie x Function has a feel of 14cm.
Colourunchie x medium has a feel of 10cm.
Colourunchie x small has a feel of 7cm.
Product Care
Each Scrunchie is hand sewn in a social institution. Materials come from donations or are sourced from local fabric retailers. We use only 100% GOTS-certified fabrics.
Since we work with remnants as well as conjure up new scrunchies from old clothes, there is only a limited number of each color.
Every Sold Scrunchie donates 1€ to an organization that is committed to the environment. Like Clean Ocean Project
Shipping Countries:
Netherlands
Return policy
RETURNS
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. Please note that returns will need to be sent to the following address:
Am Schönblick, 17, Leonberg, Baden-Württemberg, 71229, Germany
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not Germany, shipping your goods may take longer than expected.
You can always contact us for any return questions at [email protected].
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].
