How should the products to be returned be packaged?
We ask that you return to us, in a single package, the products in their new condition and in their original packaging (box of shoes, second pair of laces, do paper, labels, etc.). For the return to be accepted, the pair must be new, undirty, unworn and only tried on indoors on a clean surface, be in all original packaging, and the shoe box must be returned in a box.