Hydro Boosting Dual Cream Refill

Return policy

We will give you a 14 days money-back guarantee from the time you receive the goods. Please follow the steps to return the item within that time if you are not satisfied with your purchases so that we can resolve any issues.

You will be able to request the return and refund directly from your Account > Check my orders > Orders > Request Return & Refund.

See Return and Refund Policy of Bluehouse here.

You assume any risk of lost, theft and damaged goods during transit and therefore we advise you insure your parcel. EwaliBeauty will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Please note that your product(s) purchased can be returned to us for a refund or exchange under the following conditions:

• Products must be unopened and in the original condition.
• Products must be sent back within 14 working days from original receipt of goods.

The total value of the refund will equal the payment made for the goods purchased, excluding freight and any other relevant fees, including Customs or Import fees, if any.

Ewali Beauty will endeavour to dispatch your order as soon as we receive it. If you have any concerns regarding your order, please contact us through “Get Support” in our vendor profile and include your order number and concern, so we can assist you as promptly as possible.